We at ECOcharming.com work & process orders as normal, however:

As the Novel Coronavirus is unfortunately still spreading throughout Asia, our local suppliers are asking their employees to stay safely at home, because the risk of infection is simply too high.

We kindly ask for your understanding that this will obviously cause some delays with shipping times.

To honor your patience and at the same time help those affected by the disesase, we are offering a storewide discount of 10% and will donate an additional 1% of profits to Global Giving (on top of the 1% we already donate from all of our profits).

Please use code "ECORELIEF" (without quotation marks) at checkout to claim your discount.

We hope that the situation is improving for the people and that we can get our suppliers back on track again.

To answer a commonly asked related question regarding packages from affected areas:

Is it safe to receive a letter or a package from China?

Yes, it is safe. People receiving packages from China are not at risk of contracting the new coronavirus. From previous analysis, we know coronaviruses do not survive long on objects, such as letters or packages.

Source: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public/myth-busters